Last updated: [August 11, 2025]

Super Tortilla Machines (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or contact us.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, billing/shipping address.
• Business Information: Company name, industry, and location.
• Order Details: Product(s) purchased, order history, payment details (processed securely via third-party payment gateways).
• Technical Information: IP address, browser type, device type, and pages visited (for analytics and security purposes).
• Communications: Messages sent via our contact forms, live chat, WhatsApp buttons, or email.

2. How We Collect Information

We collect information when you:

• Fill out a contact form or request a quote.
• Make a purchase via our online store.
• Subscribe to our newsletter.
• Use our WhatsApp click-to-chat or other direct contact methods.
• Interact with our website through cookies and analytics tools.

3. How We Use Your Information

We use your information for purposes including:

• Processing and fulfilling orders.
• Responding to inquiries and providing customer support.
• Sending quotations and product information you requested.
• Improving our website, products, and customer experience.
• Sending marketing communications (only with your consent).
• Complying with legal and regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information with:

• Service providers (e.g., payment processors, shipping companies, email marketing platforms) who help us operate our business.
• Legal authorities if required by law or in response to valid legal processes.

All third parties are required to handle your data securely and only for the purposes we specify.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Improve website functionality.
• Analyze site traffic via tools like Google Analytics.
• Personalize content and offers.

You can manage or disable cookies in your browser settings.

6. Data Retention

We will retain your personal information for as long as necessary to:

• Provide the services you requested.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of the data we hold about you.

To exercise your rights, contact us at sales@supertortillamachines.com.

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Super Tortilla Machines
Email: sales@supertortillamachines.com
Phone: +1 832 918 0620